Jivaso is an official partner of Odoo ERP serving Canada & USA.

Odoo ERP
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Odoo ERP Support Services

We recognize the importance of ongoing enhancements and continuous improvement to optimize the efficiency of ERP implementations. The success of an ERP project extends beyond its initial implementation, which is why we offer ongoing assistance with customizations, extensions, updates, maintenance and upgrades to enhance your Odoo system. 

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*No credit card required, No contract.

Key Benefits of Jivaso Partner Support

We are dedicated to fostering a long-term partnership with our clients, providing an affordable and reliable service plan that guarantees our commitment throughout your ERP journey.

  • 15+ years of ERP experience
  • 50+ ERP projects delivered 
  • 24/7 on-demand support
  • In-house functional/ technical experts 
  • Dedicated client service manager 
  • Guaranteed response times 
  • On-call and after-hours coverage 
  • Affordable hourly rates starting $30

What Does Support Coverage Include

Support & Maintenance

  • Functional & technical support
  • Custom development
  • User training
  • Bug fixing and issue resolution
  • Change requests
  • ERP system upgrades
  • Integration services
  • Data upload and sanity check

Infrastructure Management

  • 24/7 system monitoring
  • Database management
  • Server/cloud management
  • Security patches updates
  • Vulnerability scanning
  • GDPR & SSL compliance
  • PCI-DSS compliance
  • HIPAA compliance

Accounting Health Check

  • Accounting SOPs
  • Validation of financial reports
  • Matching of AR/AP with GL
  • Matching of inventory with GL
  • Accounting master data review
  • Accounting training

Simple Pricing For All Business Needs

Risk-free pay-as-go monthly plans. No contract, cancel anytime with no penalties. Timesheet reporting and productivity tracking using automated tools.

Starter
US $35/hour 		Power
US$ 750/month		 Enterprise
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Incidents Unlimited Unlimited Unlimited
Hours allocated On-demand 25 hours/ month Custom
Named client service manager
Guaranteed response times 2 hours 1 hour
Support and maintenance
Development included
Functional and technical support
Infrastructure management
Accounting health check
On-call support (Monday - Friday 6am-5pm)
24/7 premium support (after-hours, weekends and statutory holidays) 1.5x hourly usage
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