VLG Connect is a prominent legal firm operating across Canada and India, offering comprehensive legal services to a diverse clientele. Known for its expertise in immigration, corporate, and personal legal matters, the firm sought to modernize its operations to meet the growing demands of a digitally savvy client base.

Challenge

VLG Connect faced significant challenges in managing its broad spectrum of legal services efficiently. Their internal processes lacked automation, making it difficult to manage complex legal cases, track client interactions, and maintain compliance with evolving regulations. The absence of a centralized system led to delays in case updates, mismanaged client communications, and inefficiencies in internal workflows.

Solution

Jivaso partnered with VLG Connect to implement a customized CRM solution designed to streamline legal case management and automate critical workflows. This centralized platform enabled the firm to efficiently handle client documentation, track case progress, and maintain compliance with legal standards.  By integrating these solutions, VLG Connect achieved operational efficiency, enhanced their digital footprint, and improved client relations. The results included faster case resolution, higher client retention, and a stronger market presence.

Applications

CRM Integration, Website Redesign, Live Chat Support, Discussion Forum, Content Strategy