Inventory Management
Inventory management is a critical process for businesses to maintain optimal stock levels, avoid stockouts or overstocking, and ensure timely order fulfillment. ERP systems help automate inventory processes and offer real-time visibility into stock across various locations.
- Product Configurator: Configure products based on specific customer requirements and automatically adjust the inventory and pricing.
- Product Variants: Configure items across multiple attributes like size, color, or style.
- Multi-location Inventory: Manage inventory across multiple warehouses or retail locations with accurate tracking and synchronization.
- Inventory Commitment: Allocate stock to customer orders or other business needs and keep track of committed quantities.
- Inventory Valuation: Track current inventory levels and valuation in real time.
- Reorder Point Tracking: Automatically generate alerts when inventory reaches a reorder point, preventing stockouts.
- Physical Inventory: Simplify physical stock counting and reconcile actual stock with recorded inventory data.
- Average, LIFO, FIFO Costing: Support multiple costing methods (Average Costing, FIFO, LIFO) to track inventory costs accurately.
- Bin Management: Organize inventory storage locations within the warehouse to streamline picking and packing processes.
- Lot/ Serial Numbers: Manage products by lot or serial numbers for each product to ensure accuracy in tracking.
- Kits and Assemblies: Manage the creation of product bundles or assemblies, where multiple products or parts are combined into a single product.
- Bar Coding: Use bar codes for quicker stock checks, picking, packing, and shipping, improving accuracy and reducing manual errors.
Order Management
Order management involves the tracking and processing of orders from the time they are placed until they are shipped and delivered to customers. Streamlining this process ensures accurate orders and timely deliveries.
- Sales Orders: Track and process customer orders from initiation to fulfillment.
- Quotations: Generate and manage quotes and estimates for customers before an order is placed.
- Rental Orders: Manage leasing of products or equipment to customers for a specified period, including order creation, billing, and tracking of the rented items.
- Volume Pricing and Discounts: Apply dynamic pricing based on customer segments, order volume, or specific discounts.
- Sales Tax: Automatically calculate sales tax based on location and product type.
- Credit Card Authorization: Ensure secure payment processing by integrating with payment gateways.
- Returns Management: Simplify and track return processes for goods returned by customers.
- Invoicing: Automate the creation and delivery of invoices, and manage the entire order fulfillment process.
- Drop Shipping: Manage and automate drop shipping processes for products directly shipped from suppliers to customers.
- Pick, Pack, Ship: Automate the process of picking, packing, and shipping orders, ensuring timely and accurate deliveries.
- FedEx® & UPS Shipping: Integrate with major shipping carriers like FedEx and UPS for real-time shipping rates, tracking, and labels.
- Shipping Documents: Automatically generate and manage essential shipping documentation, including packing slips, bills of lading, and shipping labels.
Purchasing and Vendor Management
The purchasing and vendor management process ensures that your business always has the materials or products it needs, at the right price, and delivered on time. Efficient vendor management builds better relationships and improves negotiation power.
- Purchase Orders: Automate the creation and tracking of purchase orders from suppliers.
- Requisitions: Manage internal requests for materials, creating a streamlined approval process before orders are made.
- Receiving: Track incoming goods and materials to ensure correct delivery and quality control.
- Accounts Payable: Manage payments to suppliers and ensure timely payment to avoid late fees.
- Vendor/ Customer Self-Service: Allow vendors or customers to manage and update their own information, streamlining communication and reducing administrative work.
CRM and Sales Management
Sales and CRM systems help businesses track customer interactions, manage leads, and improve sales efforts, leading to more opportunities, higher customer satisfaction, and increased revenue.
- Territory Management: Assign sales territories to representatives and track performance based on location.
- Lead Routing: Automatically assign leads to the right sales representatives based on predefined criteria.
- Opportunity Management: Track and manage potential sales opportunities through the sales funnel.
- Competitor Tracking: Monitor and analyze competitor activities and pricing strategies to maintain a competitive edge.
- Team Selling: Collaborate across sales teams, share customer information, and work together on large deals.
- Commissions Management: Automate the calculation and tracking of sales commissions based on performance.
- Forecast and Quota Management: Set sales forecasts and quotas, and track performance against goals.
- Offline Sales Client: Enable sales reps to access customer data and process orders even when offline.